Saturday, February 18, 2012

Waiting Rooms - Empathy

Waiting rooms can be found in doctors, dentists and offices, it is a place that is in all areas of the globe. And at some point everyone will have the opportunity to be in a waiting room. This is a place which i find can be extremely awkward and also intensely boring (in my local doctors if you make an appointment for 10.00 am there has been times when i have been waiting till 12 NOON!!!) So i can completely empathize with my audience, here are a few opinions and feeling below from others.


http://www.dailystrength.org/groups/social-anxiety/discussions/messages/12928135

The URL above contains a discussion on how people feel in waiting rooms. This is a brief view of their feelings/opinions:

  • Looking at other people that sit across from you can be awkward.
  • Getting stared at is also awkward.
  • Magazines can be old and boring, hard to read when uncomfortable.
  • Feeling of being analyzed.
  • Feeling that you are being judged.
  • Bored.



The URL above is an article on the Psychology of Waiting Lines.

  • Its frustrating
  • Demoralizing
  • Agonizing 
  • Aggravating
  • Annoying 
  • Time Consuming
  • The waiting room experience in a service facility affects our overall perceptions of the quality of service provided.

I am going to do further research on how people feel and carry out a survey/questionnaire to gather some opinions on the matter.


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